ElevateCX London 2024

ElevateCX London 2024

Join 100 other #CX experts for a day of learning about industry trends, networking with your peers, and a free cocktail or two.

By ElevateCX

Date and time

Friday, May 24 · 9am - 9pm GMT+1

Location

The Trampery Old Street

239 Old St London EC1V 9EY United Kingdom

Refund Policy

Contact the organizer to request a refund.
Eventbrite's fee is nonrefundable.

Agenda

8:30 AM

Doors open

10:00 AM

Talks Begin

4:00 PM - 7:30 PM

Talks wrap, Happy Hour begins at Cocktail Club Old Street

About this event

Learn from your industry peers about trends in CX, hear thoughtful advice on growing and scaling teams, and get insight into how legacy brands are evolving their customer support solutions. ElevateCX is not your average business conference.

There’s more to customer support than just answering an email really fast, and ElevateCX is where people who take customer experience seriously can find deep, engaging education that they can use to train their teams. Our attendees are CX practitioners, managers, team leads, and others who are on the front lines of customer experience each day.

We carefully plan our agenda to include lots of curated social time as well, so you’ll be able to meet new contacts and build lasting, genuine relationships. Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company!


Frequently asked questions

What should I expect at this event?

ElevateCX is an intimate, authentic, and relational event focusing on short, consumable talks and lots of social time. You can expect TED-style talks covering a range of tactical topics for CX team leaders as well as some that focus on “soft skills” needed for people managers.

Who goes to ElevateCX Events?

Most of our attendees are Customer Support Managers, Directors of CX, Heads of Support, Customer Advocates, and even QA and Documentation Specialists. You’ll be in good company!

Who is speaking at this event?

We have a number of talks lined up and will be announcing speakers March 1, but do know we've curated a good group of CX experts from DTC, B2B, and SaaS companies to cover a wide range of customer experience wisdom.

What should I wear?

ElevateCX events are exceptionally casual events by design. We want you to feel comfortable and present all day and not distracted by stuffy suits or dress shoes. Feel free to wear what makes you feel most comfortable.

Are meals served? Are dietary options considered?

We serve meals, beverages, and snacks on both days at no extra cost to our attendees or guests. See the full menu below for details on what will be served, and reach out to hello@elevatecx.co if you have questions or concerns.

Tags

Organized by

ElevateCX

ElevateCX is the premier event for cusotmer experience leaders - anyone who wants to make a career in customer support, customer success, or community management, Our first event was in 2012 in San Francisco, and since then we've produced 25 events in 20 cities and 3 countries. Our events have showcased over 300 speakers on stage from companies like Google, Facebook, Etsy, Microsoft, Hilton, and Buzzfeed, as well as smaller software companies and universities.

Postponed